The wellbeing of our Guests and Team Members is paramount, so we would like to illustrate a few of the daily measures we have adopted in order to ensure you enjoy a safe and healthy stay with us:
Our staff wear masks as required by Indian law, and will receive ad hoc training to ensure they comply immediately with new regulatory measures as these are introduced.
Gel hand sanitizer is available in both guest and staff areas; upon arrival guests receive a prepacked travel size sanitizer kit, including face masks
To enhance everyone’s safety and reduce check-in time, e-registration is available before arrival. Guests will receive an e-mail with ‘Suroth Mahal Online Check-In Invitation
All surfaces, including furniture and upholstery, are regularly sanitized using products approved by India’s national health ministry
Enhanced Cleaning Protocols have been implemented throughout the property both in the method and frequency in which guest rooms and public spaces are being cleaned
All our communal spaces have been rearranged to guarantee our guests’ privacy, tranquility and wellbeing, both inside the hotel and on the bar and restaurant terraces
In addition to normal service, our bars and restaurants are offering an expanded room service menu, with a range of traditional and creative dishes
After each sitting, all tables and chairs are stripped of any linen, sanitized and reset with new linen and seat covers.
We pay particular attention to the regular sanitization of all fittings, equipment and machinery in regular contact with the hands of staff and guests
Our air conditioning units are frequently cleaned and supplied with new filters
Rooms are cleaned with disinfectant products and entirely sanitized after each guest departure
The Hotel can arrange private transfers (at a cost), keeping guests safe from the moment they get off the plane
